DC 5276 · 38 CFR 4.71a
Foot Conditions (Plantar Fasciitis / Flat Feet) C&P Exam Prep
To evaluate the current severity of plantar fasciitis and/or acquired flat foot (pes planus) for VA disability rating purposes under 38 CFR 4.71a DC 5269 and DC 5276. The examiner will document objective findings, functional loss, and how symptoms affect your daily life and ability to work.
- Format:
- Interview + Physical
- Typical duration:
- 30-45 minutes
- DBQ form:
- Foot_Conditions_Including_Flatfoot_Pes_Planus (Foot_Conditions_Including_Flatfoot_Pes_Planus)
- Examiner:
- Physician or Physician Assistant
What the examiner evaluates
- Diagnosis confirmation and ICD coding for plantar fasciitis and/or flat foot
- Laterality (right, left, or bilateral)
- Degree of arch collapse and pronation
- Tenderness on palpation of plantar surfaces and metatarsal heads
- Range of motion of the ankle and subtalar joint (active, passive, weight-bearing, non-weight-bearing)
- Response to orthopedic interventions (arch supports, built-up shoes, orthotics)
- Presence of callosities, swelling, and deformity
- Tendon involvement including tendo achillis spasm and inward bowing
- Functional loss due to pain, fatigue, weakness, and flare-ups
- DeLuca factors: pain, fatigue, weakness, incoordination, and lack of endurance with repetitive use
- Effect on locomotion, standing, sitting, and ability to work
- Use of assistive devices (cane, brace, orthotics, wheelchair)
- Surgical history and residuals
- Additional diagnoses such as metatarsalgia, hammer toes, Morton's neuroma, hallux valgus, tendinitis
You will be examined in person by a physician or physician assistant. The exam will include a physical inspection of your feet while standing (weight-bearing) and seated (non-weight-bearing), gait observation, palpation of the plantar fascia and metatarsal heads, and range of motion testing. Bring all orthotics, arch supports, and any custom footwear to the exam. In most states you have the right to record this examination.
Measurements and tests
Ankle Dorsiflexion / Plantar Flexion Range of Motion
What it measures: Movement of the ankle joint; limitation of dorsiflexion is a key rating criterion for flat foot under DC 5276
What to expect: Examiner will use a goniometer to measure how far you can flex and extend the ankle both with weight bearing (standing) and without (seated). Normal dorsiflexion is approximately 20 degrees; normal plantar flexion is approximately 45 degrees. Testing will be done actively (you move your foot) and passively (examiner moves your foot). Per Correia requirements, both weight-bearing and non-weight-bearing measurements must be documented.
Critical thresholds
- Limitation of dorsiflexion at ankle to right angle Supports DC 5276 severe or pronounced level; also relevant to 38 CFR 4.59 painful motion
- Some limitation of dorsiflexion at ankle Supports DC 5276 moderate level finding
- Full dorsiflexion with pain 38 CFR 4.59 painful motion still supports at least 10% under DC 5276
Tips
- Do NOT push through pain to show full range; stop at the point where pain limits you
- Clearly state out loud 'that hurts' or 'that is painful' when motion causes pain
- Perform the movement at your realistic functional level, not your maximum possible effort
- If ROM is worse after repetitive use or at end of day, tell the examiner
Pain considerations: Under 38 CFR 4.59, pain on movement of a joint with arthritis or periarticular pathology must be considered. Even if ROM appears near normal, painful motion should be documented. Tell the examiner exactly where and when pain occurs during movement.
Tendo Achillis Assessment
What it measures: Inward bowing and spasm of the Achilles tendon, which is a specific structural criterion for moderate and pronounced ratings under DC 5276
What to expect: Examiner will visually assess and manually manipulate the Achilles tendon while you are standing and during passive manipulation. They will look for inward displacement and test for spasm. For pronounced rating, severe spasm not improved by orthotics must be documented.
Critical thresholds
- Inward bowing of tendo achillis visible on weight-bearing Supports moderate rating (10%) under DC 5276
- Marked inward displacement with severe spasm on manipulation Supports pronounced rating (30% unilateral / 50% bilateral) under DC 5276
- No spasm but pain on manipulation Supports severe rating consideration under DC 5276 with additional findings
Tips
- Stand naturally when instructed; do not try to correct your posture or arch artificially
- Let the examiner manipulate your foot and verbalize pain or resistance
- Bring documentation from your podiatrist or orthopedist noting Achilles tendon findings
- If your orthotics do NOT relieve spasm or displacement, state this clearly
Pain considerations: Spasm and pain on manipulation are distinct findings. Report both separately. If manipulation of the Achilles causes acute pain, say so immediately during the exam.
Plantar Surface Palpation / Heel Tenderness
What it measures: Tenderness of the plantar fascia insertion at the calcaneus and along the plantar surface; primary objective finding for plantar fasciitis under DC 5269
What to expect: Examiner will press on the heel, arch, and ball of the foot with their fingers. They will specifically palpate the medial calcaneal tubercle (heel bone insertion point of the plantar fascia) and the metatarsal heads. They will grade tenderness as definite, marked, or none, and assess for very painful callosities.
Critical thresholds
- Marked tenderness under metatarsal heads Key finding for DC 5276 severe level; also documents functional impairment
- Extreme tenderness of plantar surfaces Supports pronounced rating under DC 5276 (30% unilateral / 50% bilateral)
- Definite tenderness under metatarsal heads Supports moderate to severe rating levels under DC 5276 and documents DC 5269 heel pain
- Very painful callosities present Supports severe rating under DC 5276
Tips
- Do not minimize your pain reaction during palpation; allow your natural response
- Tell the examiner your pain level on a 0-10 scale when pressed
- Describe whether the tenderness is worse first thing in the morning, after prolonged standing, or after activity
- Report if palpation reproduces your typical pain pattern
Pain considerations: The most common symptom of plantar fasciitis is heel pain per M21-1. Ensure you describe your heel pain in detail including morning stiffness, pain after rest, and pain that increases with prolonged activity.
Weight-Bearing Arch and Pronation Assessment
What it measures: Position of the weight-bearing line, degree of arch collapse (pes planus), and medial deviation; determines rating level under DC 5276
What to expect: Examiner will have you stand naturally and observe your foot posture from behind and the side. They assess whether the arch is collapsed, whether the weight-bearing line falls over or medial to the great toe, and the degree of pronation and abduction. This is done while standing (weight-bearing) and may be compared to seated (non-weight-bearing).
Critical thresholds
- Weight-bearing line over or medial to great toe Minimum criterion for moderate rating (10%) under DC 5276
- Marked pronation with abduction Supports severe rating (20% unilateral / 30% bilateral) under DC 5276
- Marked pronation not improved by orthopedic shoes or appliances Supports pronounced rating (30% unilateral / 50% bilateral) under DC 5276
Tips
- Stand in your natural stance, not corrected; the examiner needs to see your true posture
- Remove socks and shoes as instructed; have your orthotics available to show the examiner
- If your orthotics partially but not fully correct your alignment, state this clearly
- Bring any prior X-ray reports showing arch angle or flat foot documentation
Pain considerations: Arch collapse that causes pain on weight-bearing and use is the central criterion. Describe the pain that occurs specifically when standing and walking on flat or hard surfaces.
DeLuca Factors Assessment (Repetitive Use and Flare-Up)
What it measures: Functional loss from pain, fatigue, weakness, incoordination, and lack of endurance with repetitive use; required under 38 CFR 4.40, 4.45, and DeLuca v. Brown
What to expect: The examiner should ask how your symptoms change with repeated use, prolonged activity, and during flare-ups. They may ask you to perform repetitive movements and document any change in pain, ROM, or function. This is a critical component that is often underreported.
Critical thresholds
- Functional loss due to pain with activity Supports higher rating under 38 CFR 4.40; can increase effective ROM limitation
- Flare-ups causing incapacitation Plantar fasciitis occasional incapacitating exacerbations support 20% under DC 5269 per M21-1
- Lack of endurance limiting walking distance Documents additional functional loss beyond baseline ROM
- Weakness or incoordination affecting gait Supports disturbance of locomotion finding on DBQ
Tips
- Describe your worst typical day, not your best day
- Quantify how far you can walk before pain forces you to stop or rest
- Describe morning first-step pain and how long it takes to loosen up
- Tell the examiner about flare-ups: frequency, duration, what triggers them, and what you cannot do during a flare
- Report fatigue and muscle weakness in your feet and legs after standing or walking
Pain considerations: Flare-up pain is often more severe than baseline pain. Per M21-1 guidance, if you have incapacitating exacerbations of plantar fasciitis, this should support a higher evaluation. Describe specific flare-up events with dates, triggers, and duration.
Rating criteria by percentage
0%
Flat foot (pes planus) DC 5276: Mild - symptoms relieved by built-up shoe or arch support. Even at 0%, service connection can be established for future increases.
Key symptoms
- Arch pain relieved fully by arch supports or built-up shoes
- No significant deformity on examination
- No tendon involvement
- Minimal functional limitation
From 38 CFR: Mild; symptoms relieved by built-up shoe or arch support - 0 percent. Note: 38 CFR 4.59 may still support a 10% rating if painful motion is present even when arch supports provide relief.
10%
Flat foot (pes planus) DC 5276: Moderate - weight-bearing line over or medial to great toe, inward bowing of the tendo achillis, pain on manipulation and use of the feet; bilateral or unilateral. Also: Plantar fasciitis DC 5269: Otherwise unilateral or bilateral (10%). Note: M21-1 states 38 CFR 4.59 supports 10% for pes planus with pain even when 0% DC criteria are not fully met.
Key symptoms
- Pain on manipulation and use of the feet
- Weight-bearing line over or medial to great toe
- Inward bowing of the tendo achillis
- Heel pain (plantar fasciitis)
- Symptoms not fully relieved by arch supports
- Swelling with prolonged use
From 38 CFR: Moderate; weight-bearing line over or medial to great toe, inward bowing of the tendo achillis, pain on manipulation and use of the feet, bilateral or unilateral 10. Plantar fasciitis: Otherwise, unilateral or bilateral 10.
20%
Flat foot (pes planus) DC 5276: Severe unilateral - objective evidence of marked deformity (pronation, abduction, etc.), pain on manipulation and use accentuated, indication of swelling on use, characteristic callosities. Also: Plantar fasciitis DC 5269: No relief from both non-surgical and surgical treatment, unilateral 20%. Note: Occasional incapacitating exacerbations of plantar fasciitis support 20% per M21-1 exception.
Key symptoms
- Marked deformity including pronation and abduction (unilateral)
- Accentuated pain on manipulation and use
- Swelling on use
- Characteristic callosities
- No relief from non-surgical treatment (plantar fasciitis)
- Occasional incapacitating exacerbations
From 38 CFR: Severe; objective evidence of marked deformity (pronation, abduction, etc.), pain on manipulation and use accentuated, indication of swelling on use, characteristic callosities: Unilateral 20. Plantar fasciitis: No relief from both non-surgical and surgical treatment, unilateral 20.
30%
Flat foot (pes planus) DC 5276: Severe bilateral - objective evidence of marked deformity bilateral, pain accentuated, swelling on use, characteristic callosities. Also: Pronounced unilateral - marked pronation, extreme tenderness of plantar surfaces, marked inward displacement and severe spasm of tendo achillis, not improved by orthopedic shoes or appliances. Also: Plantar fasciitis DC 5269: No relief from both non-surgical AND surgical treatment, bilateral 30%.
Key symptoms
- Marked bilateral deformity with pronation and abduction
- Extreme tenderness of plantar surfaces
- Marked inward displacement of tendo achillis
- Severe spasm of tendo achillis on manipulation
- Not improved by orthopedic shoes or appliances (unilateral pronounced)
- No relief from all treatment (bilateral plantar fasciitis)
- Callosities bilateral
- Swelling on use bilateral
From 38 CFR: Severe bilateral 30. Pronounced unilateral 30: marked pronation, extreme tenderness of plantar surfaces, marked inward displacement and severe spasm of the tendo achillis on manipulation, not improved by orthopedic shoes or appliances. Plantar fasciitis bilateral no relief from non-surgical and surgical treatment 30.
50%
Flat foot (pes planus) DC 5276: Pronounced bilateral - marked pronation, extreme tenderness of plantar surfaces of the feet, marked inward displacement and severe spasm of the tendo achillis on manipulation, not improved by orthopedic shoes or appliances, bilateral 50%.
Key symptoms
- Marked pronation bilateral
- Extreme tenderness bilateral plantar surfaces
- Marked inward displacement bilateral tendo achillis
- Severe spasm on manipulation bilateral
- Not improved by any orthopedic shoes or appliances
- Severe functional limitation of ambulation
From 38 CFR: Pronounced bilateral 50: marked pronation, extreme tenderness of plantar surfaces of the feet, marked inward displacement and severe spasm of the tendo achillis on manipulation, not improved by orthopedic shoes or appliances.
Describing your symptoms accurately
Heel and Plantar Pain (Plantar Fasciitis)
How to describe it: Describe the location (medial heel, arch, ball of foot), character (sharp, stabbing, burning, aching), timing (worst first steps in morning, after rest, after prolonged activity), and severity on a 0-10 scale. Specify what activities cause or worsen pain and what activities you avoid because of it.
Example: On my worst days, I wake up in the morning and the first few steps feel like stepping on a sharp rock or knife in my heel. The pain is an 8 out of 10. I have to limp to the bathroom and stand still for 5 to 10 minutes before I can walk more normally. After standing at work for 2 hours my heel pain climbs back to a 7 and I have to sit down. On bad days I cannot stand more than 20 minutes without a break and I cannot walk more than half a mile.
Examiner listens for: Duration of morning stiffness, pain with first steps after rest (post-static dyskinesia), functional walking distance limitation, activities completely avoided due to pain, frequency and severity of flare-ups, whether treatment (stretching, orthotics, cortisone, physical therapy) provides relief or not, and impact on employment.
Avoid: Do not say 'it hurts a little' or 'I manage okay.' Do not say 'it depends' without specifying your worst functional level. Do not say treatment 'helps' without clarifying it does not fully resolve pain or restore function.
Arch and Foot Structural Pain (Flat Foot / Pes Planus)
How to describe it: Describe pain along the arch, medial ankle, and plantar surface. Note whether pain occurs when standing, walking on hard surfaces, going up stairs, or during any weight-bearing activity. Describe any visible deformity you or your providers have noted, and whether your arch disappears entirely when you stand.
Example: When I stand on a hard floor for more than 30 minutes my entire arch aches with a deep throbbing pain, rated 7 out of 10. My foot rolls inward when I walk and I can see that my arch completely collapses when I stand. I have to walk on the inside of my foot. By the end of the day my ankle and the inside of my lower leg ache from compensating. I cannot stand on my feet for my job for more than one hour without needing to sit.
Examiner listens for: Objective reports correlating with collapse on weight-bearing, Achilles tendon involvement, inability of arch supports to relieve symptoms, bilateral versus unilateral symptoms, effect on occupational function, prior failed treatments.
Avoid: Do not say your orthotics 'fix the problem' if they only partially reduce pain. Do not downplay bilateral symptoms by discussing only the worse side. Do not omit ankle or leg pain caused by the flat foot mechanics.
DeLuca Factors: Fatigue, Weakness, and Lack of Endurance
How to describe it: Describe how your feet feel after repetitive use. Quantify how long you can walk or stand before fatigue, weakness, or increased pain forces you to stop. Describe any muscle weakness in your feet or lower legs related to the condition.
Example: After walking two blocks my feet feel heavy and fatigued, like I am wearing lead shoes. My arches ache and my calves feel tight from compensating for my foot posture. I have to stop and rest for at least 10 minutes before I can continue. I cannot walk more than a quarter mile before this happens on a bad day. I feel weak and unsteady on uneven surfaces because of the instability of my flat feet.
Examiner listens for: Quantified walking distance, need for rest breaks, progressive worsening with use, weakness affecting gait stability, incoordination or instability when ambulating.
Avoid: Do not say 'I can walk fine for short distances' without specifying what short means. Do not fail to mention that symptoms worsen significantly with increased activity duration.
Flare-Ups and Incapacitating Exacerbations
How to describe it: Describe distinct episodes when your symptoms become severely worse than baseline. Include frequency (how many times per month or year), duration (how many days each episode lasts), severity (pain level, mobility), and what activities are completely impossible during a flare-up. This is especially important for plantar fasciitis ratings because incapacitating exacerbations specifically support a 20% rating per M21-1.
Example: About three to four times per month I have flare-ups where my heel and arch pain spikes to a 9 out of 10. During these episodes, which last 2 to 3 days, I cannot walk without limping severely and I have had to miss work or work from home because I cannot stand or walk to perform my job duties. I cannot do any grocery shopping, yard work, or house cleaning during these episodes. I elevate my foot, use ice, and take over-the-counter pain relievers which provide only minimal relief.
Examiner listens for: Frequency, duration, functional impact, missed work or reduced activity, failed treatments during flare-ups, whether the veteran reports episodes consistent with incapacitating exacerbations.
Avoid: Do not minimize flare-ups as 'just bad days.' Do not fail to quantify frequency and duration. Do not omit describing what you specifically cannot do during a flare-up.
Response to Treatment (Orthotics, Arch Supports, Built-Up Shoes)
How to describe it: The rating criteria for flat foot specifically distinguishes between symptoms relieved by arch support (0%), symptoms not fully relieved (10%+), and symptoms not improved at all by orthopedic shoes or appliances (pronounced level). Be precise about whether your devices provide full relief, partial relief, or no relief.
Example: I wear custom orthotics every day but they do not eliminate my pain. They reduce my pain from about an 8 to a 5 or 6 but I still have significant pain with any prolonged standing or walking. Even with orthotics I cannot stand for more than 45 minutes without pain that forces me to sit. Without orthotics, standing for 10 minutes causes severe pain. My arch supports do not prevent my foot from rolling inward significantly when I walk.
Examiner listens for: Type of device (over-counter vs. custom), frequency of use, degree of symptom relief (full, partial, none), whether devices prevent structural deformity on weight-bearing, cost and accessibility of devices.
Avoid: Do not say your orthotics 'help a lot' without clarifying residual pain and limitation. Do not say you 'feel better with them' if you still cannot perform normal activities. Never suggest your devices resolve your symptoms completely.
Common mistakes to avoid
Saying symptoms are 'managed' or 'controlled' with treatment
Why: This language signals to the examiner and rater that your condition is not significantly impairing, potentially keeping your rating at 0% for flat foot or 10% for plantar fasciitis even when you have significant residual symptoms
Do this instead: Describe exactly what residual symptoms remain DESPITE treatment. Quantify the functional limitation that persists even on treatment. Use specific examples: 'Even with my orthotics I can only stand 30 minutes before pain forces me to sit.'
Impact: 10% to 30%
Not describing bilateral symptoms separately and thoroughly
Why: Bilateral conditions receive significantly higher ratings (e.g., flat foot bilateral severe = 30% vs unilateral = 20%; bilateral pronounced = 50% vs unilateral = 30%). Failing to describe both feet equally results in under-rating.
Do this instead: Describe symptoms for each foot separately. Note which foot is worse and by how much. Describe how both feet together create compound functional limitation greater than either alone.
Impact: 20% to 50%
Failing to mention that arch supports or orthotics do NOT fully relieve symptoms
Why: Under DC 5276, 0% is assigned when symptoms are relieved by built-up shoe or arch support. If your orthotics only partially help, you must make this explicit or the examiner may document 'symptoms relieved with arch support' which locks you at 0%
Do this instead: Before the exam, prepare a clear statement: 'My arch supports reduce pain but do not eliminate it. I still have [specific pain level] with [specific activities] even while wearing them.'
Impact: 0% to 10% to higher
Not reporting morning first-step pain for plantar fasciitis
Why: Post-static dyskinesia (severe pain with first steps after rest, especially in the morning) is a hallmark symptom of plantar fasciitis that supports diagnosis and severity rating under DC 5269. Many veterans forget to mention it because it 'wears off' after a few minutes.
Do this instead: Describe morning first-step pain in detail: severity (0-10), duration before it improves, and how it affects your morning routine. Also describe pain after sitting for prolonged periods then standing.
Impact: 10% to 20%
Not reporting incapacitating exacerbations for plantar fasciitis
Why: M21-1 specifically notes that occasional incapacitating exacerbations support a 20% rating for plantar fasciitis as an exception to the standard criteria. Veterans who never mention these episodes miss a legitimate path to higher compensation.
Do this instead: Document and report flare-ups: frequency per month, duration in days, severity, and what activities are completely impossible during them. Bring any treatment records from flare-up episodes (urgent care visits, additional PT, missed work documentation).
Impact: 10% to 20%
Minimizing pain during physical examination
Why: The examiner observes your pain response during palpation and range of motion testing. If you suppress your pain reaction to appear stoic or cooperative, the examiner may document less tenderness than actually exists, directly reducing your rating.
Do this instead: Allow your natural pain response. Verbalize pain clearly: 'That is painful, about a 7 out of 10.' Do not apologize for having pain or minimize it. Your honest response during the physical exam is objective evidence.
Impact: All levels
Not bringing orthotics and assistive devices to the exam
Why: The examiner needs to document what devices you use and whether they relieve symptoms. Without seeing your devices, the examiner cannot accurately document the severity of your condition or note that devices provide only partial relief.
Do this instead: Bring all orthotics, custom insoles, arch supports, braces, and any specialized footwear to the appointment. Show the examiner how worn they are (indicating regular use). Explain when and how long you wear each device.
Impact: 0% to 30%
Forgetting to describe impact on employment and daily activities
Why: The DBQ specifically asks about functional loss and its impact on work and daily activities. This information is used to establish overall disability level and may be relevant to TDIU claims.
Do this instead: Prepare specific examples: job duties you can no longer perform, hours of standing or walking your job requires versus what you can tolerate, household activities you have reduced or stopped, recreational activities you have given up, and social activities you avoid due to foot pain.
Impact: All levels
Conflating or separating plantar fasciitis and flat foot when both are service-connected
Why: M21-1 states that when SC is established for both pes planus and plantar fasciitis, symptoms should be evaluated together under the DC warranting the highest evaluation, because evaluating both separately would constitute pyramiding under 38 CFR 4.14.
Do this instead: Be aware that your combined symptoms will be rated under the single DC that produces the highest rating. Describe all symptoms together and let the VA determine the correct DC. Do not assume you will receive separate ratings for each condition.
Impact: All levels
Prep checklist
- critical
Gather all medical records related to your foot conditions
Collect VA and private treatment records, X-ray and imaging reports showing arch angle or heel spur findings, physical therapy records, podiatry or orthopedic consultation notes, any cortisone injection records, and documentation of all treatments tried and results. Organize chronologically. Provide copies to your VSO or accredited claims agent.
before exam
- critical
Document your symptoms in writing before the exam
Write out your symptoms for each foot separately. Include: typical daily pain level (0-10), worst-day pain level, morning first-step pain, walking distance before pain forces a stop, standing duration before pain, flare-up frequency and duration, activities you cannot do, and how your condition has progressed over time. Bring this document to the exam and refer to it.
before exam
- critical
List all treatments tried and their results
Write out every treatment you have tried: over-the-counter arch supports, custom orthotics, stretching protocols, physical therapy, cortisone injections, shockwave therapy, night splints, anti-inflammatory medications, and any surgical procedures. For each, note whether it provided full relief, partial relief, or no relief. This directly determines rating levels under both DC 5269 and DC 5276.
before exam
- critical
Review the rating criteria for both DC 5269 and DC 5276
Understand what symptoms correspond to each rating level. Know that bilateral conditions receive higher ratings. Know that 'not improved by orthopedic shoes or appliances' is the threshold for pronounced flat foot (50% bilateral). Know that incapacitating exacerbations support 20% for plantar fasciitis. Understand that M21-1 prohibits separate ratings for both conditions simultaneously due to pyramiding rules.
before exam
- recommended
Check your state's laws on recording C&P examinations
Most states permit one-party consent audio recording. Contact your VSO or accredited attorney/claims agent to confirm whether you can record. If permitted, bring a smartphone or small recorder. Inform the examiner at the start that you are recording. A recording can protect you if the DBQ contains inaccuracies.
before exam
- recommended
Contact your VSO or accredited claims agent for pre-exam briefing
A VSO or accredited claims agent can review your claim file, identify any gaps in evidence, advise on nexus letters from treating physicians, and help you understand what the examiner is specifically looking for based on your claimed diagnostic codes.
before exam
- recommended
Obtain a buddy statement or lay evidence from a family member
A person who lives with you or regularly observes you can write a lay statement (VA Form 21-10210) describing what they observe: your limping, inability to stand long at family events, avoiding activities, purchasing special shoes or orthotics, and expressions of pain. Submit this to your claims file before the exam.
before exam
- recommended
Request a nexus letter from your treating podiatrist or orthopedist if needed
If you have a service connection claim pending (not already established), ask your treating foot specialist to write a letter connecting your condition to your military service and documenting current severity. This should address specific rating criteria.
before exam
- critical
Bring all orthotics, arch supports, braces, and specialized footwear
Bring every device you use for your feet including custom orthotics, over-the-counter arch supports, ankle braces, specialized shoes, and night splints. Show the examiner how worn they are. Be prepared to discuss how long you have been using each and the degree of relief they provide.
day of
- recommended
Wear or bring footwear that makes your condition visible
Do not wear your best supportive shoes that minimize your symptoms. Wear shoes you typically wear and bring your least supportive footwear to show what happens without orthotics. The examiner should see your foot posture under real conditions.
day of
- critical
Do not take extra pain medication before the exam
Take only your regular prescribed medications as scheduled. Do not take additional anti-inflammatory medications, cortisone, or pain relievers specifically to prepare for the exam, as this may temporarily mask pain and tenderness that should be documented by the examiner.
day of
- recommended
Arrive early and do not walk excessively before the exam
Arrive 10-15 minutes early. Do not park far away and walk a long distance before the exam, as your feet may be temporarily loosened up from activity, masking post-static dyskinesia and morning pain. Conversely, do not sit so long that your feet tighten up. Try to replicate a typical daily condition.
day of
- recommended
Bring your written symptom summary document
Bring the symptom document you prepared before the exam. If the examiner does not ask about a particular symptom category, politely offer to share your notes: 'I prepared some notes about my symptoms, would it be helpful if I shared them?' Do not read from the document; use it as a reference.
day of
- critical
Verbalize pain during every physical examination maneuver
Any time the examiner presses on your foot, moves your ankle, or asks you to bear weight, immediately report any pain: location, character, and severity on a 0-10 scale. Say it out loud every time. Do not suppress your pain response. The examiner must document pain as an objective finding.
during exam
- critical
Report your worst typical day, not your best day
When asked how you are doing or how your feet feel, describe your worst typical day. Per M21-1 guidance, the rating is based on the condition's impact at its worst typical level. State explicitly: 'I want to describe my worst typical days because the condition is variable.'
during exam
- critical
Stop range of motion at your true pain limit
During ROM testing, move only to the point where pain begins or significantly increases. Do not push past your pain threshold. State clearly when pain begins: 'That is where it starts to hurt.' Do not demonstrate your maximum possible range if it requires pushing through pain, as this understates your limitation.
during exam
- critical
Describe DeLuca factors including fatigue and repetitive use effect
After baseline ROM testing, tell the examiner: 'My range of motion and pain are significantly worse after repetitive use or prolonged activity.' Describe how your function changes throughout the day. The examiner is required by regulation to document these factors. If they do not ask, volunteer the information.
during exam
- critical
Confirm the examiner documents bilateral findings
If both feet are affected, ensure the examiner specifically examines and documents both feet. If the examiner focuses only on your worse foot, politely note: 'My other foot is also affected by this condition and is included in my claim. Can we document that foot as well?'
during exam
- critical
Describe your treatment history and what has not worked
Volunteer your full treatment history including failed treatments. Specifically state whether arch supports, orthotics, built-up shoes, physical therapy, injections, or surgical procedures have provided full relief, partial relief, or no relief. Use the phrase 'no relief' explicitly if applicable, as this language aligns with DC 5269 rating criteria.
during exam
- recommended
Describe flare-ups and incapacitating exacerbations
Even if the examiner does not ask, describe your flare-ups with specific details: 'I have approximately 3-4 flare-ups per month where my pain spikes to 9/10 and lasts 2-3 days during which I cannot work or perform normal activities.' This is the M21-1 exception that supports a 20% plantar fasciitis rating.
during exam
- critical
Document everything you remember immediately after the exam
As soon as you leave the exam room, write down: the examiner's name and credentials, what physical tests were performed, what questions were asked, how the examiner documented your answers, any tests not performed that should have been (e.g., both feet not examined, no repetitive use testing), and any statements you feel were inaccurate.
after exam
- recommended
Request a copy of the completed DBQ
You have the right to request a copy of the completed DBQ (Disability Benefits Questionnaire) through a Freedom of Information Act request or through your ebenefits/VA.gov account. Review it for accuracy. If findings are inaccurate or incomplete, work with your VSO to submit a rebuttal or supplemental claim.
after exam
- recommended
Follow up with your VSO if the exam was inadequate
If the examiner did not examine both feet, did not assess DeLuca factors, did not test range of motion with weight-bearing and non-weight-bearing, or did not ask about treatment history and flare-ups, the exam may be legally inadequate. Contact your VSO immediately and consider requesting a new examination.
after exam
- recommended
Continue all treatment and document any changes
Continue all prescribed treatments. Keep records of any new treatments, physician visits, or changes in your condition. If your condition worsens after the exam, document it and consider filing for an increase. Do not stop treatment after the exam.
after exam
Your rights during a C&P exam
- You have the right to request an in-person examination rather than a records-only review for a musculoskeletal condition.
- In most states, you have the right to audio-record your C&P examination with one-party consent. Confirm your state's recording laws before the exam.
- You have the right to submit additional evidence (lay statements, private medical opinions, buddy statements) to be considered with the C&P examination results.
- You have the right to request a copy of the completed DBQ through FOIA or your VA.gov account and to review it for accuracy.
- You have the right to challenge an inadequate examination. If the examiner failed to conduct required testing (bilateral examination, ROM with repetitive use, DeLuca factors), you or your representative may request a new examination.
- You have the right to a fully reasoned rating decision that explains how each piece of evidence was weighed and which rating criteria were applied.
- You have the right to appeal any rating decision to the Board of Veterans' Appeals, the Court of Appeals for Veterans Claims, or through a supplemental claim if new and relevant evidence is available.
- You have the right to free assistance from an accredited VSO representative, claims agent, or attorney. VSO services are free. Attorney fees are regulated and may only be charged after a Notice of Disagreement is filed.
- Under 38 CFR 3.102, when there is an approximate balance of positive and negative evidence regarding any issue, the benefit of the doubt must be given to the claimant. You do not have to prove your case beyond a reasonable doubt.
- Under 38 CFR 4.7, when there is a question as to which of two evaluations shall be applied, the higher evaluation will be assigned if the disability picture more nearly approximates the criteria required for that rating.
Related conditions
- Metatarsalgia Frequently co-occurs with flat foot and plantar fasciitis due to altered weight distribution. Rated separately under DC 5284 unless pyramiding applies. Pain under the metatarsal heads is a specific DBQ finding that supports higher rating levels.
- Hallux Valgus (Bunion) Often develops secondary to flat foot mechanics and altered gait. Rated under DC 5280 (mild/moderate) or DC 5279 (severe requiring resection). Can be separately rated from flat foot unless symptoms overlap entirely.
- Hallux Rigidus Degenerative joint disease of the great toe joint that can develop secondary to altered foot mechanics from flat foot. Rated under DC 5281. DBQ documents great toe dorsiflexion limitation as a separate finding.
- Hammer Toes Can develop as a secondary condition from flat foot deformity and altered toe position. Rated under DC 5282. DBQ specifically documents all toes with hammer toe deformity.
- Morton's Neuroma Entrapment neuropathy between metatarsal heads, often aggravated by flat foot mechanics and abnormal weight distribution. Rated under DC 5284. DBQ has a specific checkbox for Morton's neuroma.
- Achilles Tendinitis / Tendinopathy Commonly associated with flat foot due to chronic mechanical stress on the Achilles tendon from overpronation. Rated under DC 5296 or DC 5284. The DBQ documents tendinopathy, tendinitis, and tenosynovitis as separate diagnoses.
- Ankle Instability / Sprain Residuals Chronic ankle instability often co-occurs with flat foot due to weakened ligamentous support. Rated under DC 5271 (limitation of motion) or DC 5270. ROM limitation at the ankle is a shared finding evaluated on this DBQ.
- Osteoarthritis of the Foot / Ankle Degenerative joint disease secondary to years of altered mechanics from flat foot or plantar fasciitis. Rated under DC 5003 or DC 5010. 38 CFR 4.59 painful motion applies and may allow a 10% rating for each painful joint even without demonstrated ROM limitation meeting threshold criteria.
- Knee Conditions (Secondary to Foot Biomechanics) Flat foot overpronation causes rotational stress on the knee joint, which can cause or aggravate patellofemoral syndrome, meniscus pathology, and osteoarthritis. A nexus letter from a treating physician can establish secondary service connection for knee conditions caused by the service-connected flat foot.
- Lower Back Pain (Secondary to Foot Biomechanics) Altered gait from flat foot and plantar fasciitis can cause compensatory lumbar strain. With a medical nexus opinion establishing secondary causation, lower back conditions may be service-connected as secondary to the foot condition.
Get a personalized prep packet
This guide covers what to expect for any veteran with this condition. If you have already uploaded your medical records, sign in to generate a packet that maps your specific symptoms to the DBQ fields your examiner will fill out.
This C&P exam preparation guide is for educational purposes only and does not constitute legal, medical, or claims advice. Always consult with a qualified Veterans Service Organization (VSO) representative or VA-accredited attorney for guidance specific to your claim. Never exaggerate, minimize, or fabricate symptoms during a C&P examination.